Bespoke training drives user adoption of new Microsoft 365 service
AspiraCloud is delighted to be working with The Methodist Church and welcomes them as our latest non-profit customer.
Headquartered in London, The Methodist Church supports approximately 2,335 ministers and support staff across the UK. As part of a major IT modernisation plan, AspiraCloud has supported this registered charity migrate user mailboxes from a dated, centrally provided IMAP service into an existing Microsoft 365 central tenant.
In the run up to the migration, AspiraCloud created an online portal for support, FAQs and basic training, that features customised support videos, such as how to login to Outlook, how to setup MFA and how to connect email to a smartphone. We also provided access to our knowledge base, to offer a self-help service in order to accelerate user adoption and enable staff to confidently use the new email service.
AspiraCloud will go on to provide The Methodist Church with a custom version of our Cloud First Support service, a bespoke IT help desk to securely manage remote and office working. This cost-effective IT support service offers complete confidence that all data, software, devices and Microsoft 365 applications are managed and secure.
Adrian Edgar, CEO at AspiraCloud says: “We are thrilled to be helping this charity modernise their IT services. Working with a centralised Microsoft 365 tenant, this simplified environment will drive collaboration and improve services for staff. Combined with our Cloud First Support service, The Methodist Church will get the IT help it needs quickly and have complete peace of mind should things go wrong.”
As a trusted and highly qualified Microsoft Cloud Solutions partner, AspiraCloud is one of the fastest growing providers of IT services supporting small to medium sized charities and non-profits around the UK.
Already working with a variety of charitable organisations, including the Blue Cross and Medical Justice as well over 50 Law Centres and Citizen Advice Bureaus, AspiraCloud has the experience and technical expertise to deliver advice, training, IT solutions and support for Microsoft 365, as well as the ability to secure significant discounts from Microsoft.
Find out more how we support the not-for-profit sector.