Our four pillars to customer success

Adrian Edgar

Why AspiraCloud and what we can do for you

Working with our clients and providing the best quality service is, as you would expect, the most important aspect of everything we do. Some organisations only need a light touch to keep up to date whilst others are on the start of their cloud journey and need as much support as we can offer. Our four pillars to customer success are designed to do just that and are fundamental to the way we work with you.

Introducing our four pillars

GETTING TO KNOW YOU

It’s not just about the technology!

Making sure we understand how you and your team work is vital to ongoing success.

Understanding what you want to achieve, hearing all about your aspirations and realising the possibilities within the strategic framework of your business are just as important as deciding how best to use Microsoft 365.

“You guys rock! Thanks for so much for making it so easy for us to achieve all we have.” Peter Geipel, Selinsgrove Area School District, Pennsylvania

FIRST STEPS TOGETHER 

Taking the first steps towards digital transformation can be daunting.

With so many options and so many different routes, we ensure you fully understand the process and the outcome of your choices. We can help you manage change within your team and define expectations so that your project moves smoothly, and you can start seeing a return as quickly as possible.

“AspiraCloud helped us plan and deploy a successful Microsoft 365 migration across 3 schools, migrating almost 2,000 mailboxes onto a single tenant. This has really helped us collaborate faster, smarter and securely.” Jon Gardner, Trust Strategic Network Manager, SouthPort Learning Trust

WORKING WITH YOU

So, you have started on your journey and digital transformation is underway. What’s next?

We can help support that change and deliver training to empower your staff and users. AspiraCloud can share with you a wealth of experiences and good practice to ensure your project is a success and you maintain that change momentum.

“AspiraCloud is a truly unique Microsoft Partner, providing tailored solutions that have laser guided precision for anything Microsoft Cloud, Microsoft 365 and SharePoint. They were chosen as the school’s preferred partner for Microsoft 365 migration, deployment, development, training and support, all of which AspiraCloud have executed flawlessly.” Anand Makhecha, Director of IT, Ewell Castle School

BUILDING ON SUCCESS

For AspiraCloud, it’s all about the relationships we build with our customers.

We work as a team together with you to evaluate progress and decide what happens next. Building a trusted partnership with you is key to making sure you and your business can achieve more and meet your aspirations.

“Our recent office move was made easy with AspiraCloud’s support and we were able to keep working, both securely and compliantly, without a hiccup from our new offices.” Julie Bishop, Director, The Law Centres Network

A different approach

So, what does this all mean to you, our customers and partners? At AspiraCloud, we apply a very different approach to become your trusted digital delivery partner.  The relationships we build and the way we work with you is vital to the success of your digital transformation projects.

Irrespective of where you are on your cloud journey, our Four Pillars to Customer Success underpin the way we approach your project – from both a technical and people point of view – so that you can be sure not only of technical completion but that you have a partner for the long term who will get to know your business or school, understand the way you tick and look strategically at how you can take the next step on your cloud journey together with AspiraCloud.

Looking to kick start your digital transformation project but not sure where to begin? Simply get in contact with us. We’d be delighted to learn more about your aspirations and how we can help.