Cloud First IT Support

A Cloud first approach to IT support.

Manage devices, apps, networks & more to keep your organisation running smoothly

Acting as an extension to your existing IT team, or as a fully outsourced IT support service for businesses and schools without an internal team, our technical support experts ensure your IT systems are reliable, available, secure and compliant – so you can focus on running your business, not fixing IT.

Our IT support team is available to advise on any IT related queries and can resolve all those IT issues that you may not have the time or knowledge to address. Using the Microsoft Cloud, any technical concerns can be easily logged and swiftly resolved – most often remotely. 

In the event of a major outage or the need to rectify a local hardware issue, we can even provide on-site support, to minimise disruption and downtime while offering a seamless service for your staff, students, colleagues and clients. We can also help with your next hardware refresh ensuring compatibility with the Microsoft Cloud.

CloudFirst Support Logo
A flexible IT services contract

Our flexible contracts are designed to ensure you get the help you need quickly. You get the right level of support for your organisation and peace of mind should things go wrong.

This single supplier support contract negates the need for a traditional, on-site IT team, effectively reducing IT support costs while offering complete confidence that all your data, software, technology, devices and Microsoft 365 applications are managed and secured.

When things are not working as expected, you can rely on the Cloud First Support from AspiraCloud to make things better. Fast. Access to our professional IT experts and friendly service is only a click or a phone call away.

Log a ticket or report an issue over the phone here.

Cloud First Support

Our Cloud First Support service is a single supplier IT support contract focused on a “cloud first” approach.  It includes a bespoke IT help desk service that suits your needs, supporting hybrid working environments to securely manage home and office working as well as remote teaching and learning.

We provide support for all Microsoft 365 services and local network support, as well as Windows based device configuration and support using Microsoft Endpoint Manager.  The principles to be applied are:

  • Single IT Helpdesk
  • Low Cost
  • Cloud First
  • Return to Base Diagnosis
Why Cloud First Support from AspiraCloud?

Rapid Response

to remotely resolve IT issues in minutes.

Minimise Downtime

and disruption for your business or school.

Reduce Costs

of maintenance, operations and hardware.

Secure Access

to critical data from any device.

Optimise IT Systems

to allow for more effective daily operations.

IT Experts

work with dedicated, experienced IT professionals

Cutting Edge Technology

access appropriate updates for your IT environment.

Better Knowledge Sharing

receive consistent guidance to repair, restore, or maintain operations.

 

Our Cloud First IT support service includes:
  • Remote help desk support
  • IT infrastructure and data, networks and servers management
  • Microsoft 365 Cloud app management
  • Installation and management of servers, workstations, printers and telephony systems
  • Installation and management of firewalls, anti-spam, anti-virus, and other malware protective units
  • Secure Hosted Exchange Servers support
  • Secure access and use of email from all devices
  • Endpoint management
  • Azure IaaS management
  • Support for hybrid working environments. 
First Class IT Support

Ready to get started? Contact us to find out more.

Who we are working with
Law Centres Network logo
Legal Action Group Logo
The Education Alliance logo
Housemark Logo
Octapharma logo
Selingsgrove School District logo
The ILFM logo
Southport learning trust logo
Nottingham City Homes logo
Waystone Compliance Solutions Logo
Ewell Castle School logo
The Futures Trust logo
Blue Cross Logo 2
Bridge Academy Trust logo

 

"We are just full of praise for AspiraCloud as our IT Support. Your response time and helpfulness are outstanding. As a team, AspiraCloud has been phenomenal - thank you all for your hard work on our cloud migration!"

Sophie Hawkins, Practice Manager, Suffolk Law Centre

Find out more about our Cloud First Support today.